Privacy Policy

The protection of your personal data (hereinafter referred to as "data") is a major and very important concern for us, as we aim to establish a basis for trustworthy business relationships with our customers and interested parties. Therefore, we would like to provide you with detailed information on which data is collected via our website and how it is processed and used by us. This information is provided in accordance with Article 13 of the EU General Data Protection Regulation (hereinafter referred to as "GDPR").

I. Responsibilities

The entities responsible for data processing in connection with this website are:

regenold GmbH
Zöllinplatz 4
79410 Badenweiler
Germany
Tel.: +49 7632 8226-0
Fax: +49 7632 8226-555
E-Mail: info@regenold.com
Website: www.regenold.com

Data Protection Officer:
Tel.: +49 7632 8226-514
Fax: +49 7632 8226-555
E-Mail: data-protection@regenold.com

JensonR+ Ltd
Unit C1 Fishleigh Court
Fishleigh Road
Barnstaple, Devon EX31 3UD
United Kingdom
Tel.: +44 (0) 1949 20469
E-Mail: info@jensongroup.com
Website: www.jensonr.com

regenold GmbH is responsible for operating the website and any processing activities relating hereto. regenold GmbH and JensonR+ Ltd process your contact data jointly.

II. Processed Data, Purpose of Processing, Legal Basis, and Duration of Storage

Below we inform you about the data processing taking place on our site (a) data categories, processing purposes and the legal basis, (b) any possible recipients of the data (c), as well as the respective storage duration and, if applicable, specific options for objection and removal (d).

1. Provision of Website

a) Processed Data, Purpose of Use, and Legal Basis
Each time content is accessed on our website, data that might allow identification of the accessing person is temporarily stored. The following data can be collected:

• Date and time of access
• IP address and hostname of the accessing device
• Information about the browser type, its version, and the language used
• Operating system (type and version)
• Data volume transferred and access status (e.g., "successful retrieval")
• Website from which our website was accessed
• Pages visited on our website
• Websites accessed via our website

The temporary storage of the data is technically necessary for the course of a website visit, particularly to enable website playback. Further storage in log files is carried out to ensure the website’s functionality and the security of information technology systems. These processing purposes lie in our legitimate interest (Legal basis: Art. 6 para. 1 lit. f GDPR).

b) Recipients of the Data
We do not provide your data to any third party. Our website is hosted by an external service provider located in the EU. If the service provider processes personal data on our behalf, we have concluded a data processing agreement with them in accordance with Art. 28 GDPR.

c) Storage Period
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. With regard to the provision of the website, this is the case when the respective session ends. Log files are only accessible to the responsible administrators and are deleted after seven days at the latest.

2. Online Appointment Bookings

a) Processed Data, Purpose of Use, and Legal Basis
On our website, you have the opportunity to arrange appointments with certain contacts from our team. We process the personal data you provide, such as your name and personal email address, solely for organizing of an initial contact. This processing purpose is in our legitimate interest (Legal basis: Art. 6 para. 1 lit. f GDPR). If processing is necessary for fulfilling a contract with you or for pre-contractual measures, we also carry out this based on Art. 6 para. 1 lit. b GDPR.

b) Recipients of the Data
For the purposes mentioned above, we use external service providers (zeeg and HubSpot) that process data on our behalf as part of their services. We conclude data processing agreements with these service providers in accordance with Art. 28 GDPR.

c) Storage Period
The data will be deleted as soon as it is no longer required for the purpose of its collection, or after the expiration of any additional statutory retention and documentation periods (e.g., from commercial codes or tax laws). Furthermore, in case that an appointment takes place, we are entitled to store the data mentioned above for the performance of our obligations and enforcement of our rights in connection with the performance or planning of any consultancy service.

3. Google Analytics

a) Processed Data, Purpose of Use, and Legal Basis
With your consent, we use the web analytics service Google Analytics on our website. Google Analytics processes the following data from you:

• IP address of your computer
• Location data
• Browser type/version
• Operating system used
• Referrer URL (previously visited page)
• Time of server request

We use the analyses created with this data to optimize our online offering and enhance its reach. The information is used to evaluate the use of the website, compile reports on website activities, and provide further services related to website and internet usage for market research and tailored design of these internet pages. This use is optional, and we only use the data if you have given your consent via our opt-in cookie banner in accordance with Art. 6 para. 1 lit. a GDPR.

b) Use of the Data by Google Analytics for own purposes
The pseudonymized data will be transferred to Google to a server in EU or the USA. If you consent to data processing in connection with the use of Google Analytics on this website, a connection to Google is established, Google Analytics cookies are set, and the corresponding processing is carried out. That means Google can access and analyse the data described above on our behalf but also for own purposes, in particular to better understand online behaviour and trends and improve their products and services. It is possible that Google will combine the analytic data with other data. If you have consented to Google Analytics, the legal basis for processing personal data by Google is Article 6(1)(a) of the GDPR. The rights and obligations between us and Google with regard to this processing activities are laid down in a corresponding Co-Controller Agreement subject to Article 26 GDPR provided by Google.

c) Storage Period
The default data retention period set by Google is 14 months. Moreover, personal data is retained as long as necessary for the fulfilment of the processing purpose. The data will be deleted as soon as it is no longer required for achieving the purpose.

d) Objection
You can withdraw your consent at any time by clicking on the link “Cookie Settings” found in the bottom footer on any page. This will reset your choice and allow you to either Accept or Decline the use of Google cookies.

III. Cookies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and provide seamless functionality. This section explains how we use cookies and your choices regarding their usage. Cookies are small text files stored on your device that help us improve website functionality and user experience. They allow us to remember preferences and collect aggregated data to better understand visitor behavior.

1. Analytics Cookies:
We use Google Analytics to collect anonymized data on website traffic and visitor interactions. This information helps us enhance our website's content and usability.

2. Third-Party Cookies:
Our website includes an outgoing link to book consultations through Hubspot. When you click on this link, Hubspot may use cookies for functional purposes, such as managing your booking process and ensuring a smooth experience.

When you first visit our website, a cookie banner will appear, providing you with the option to either Accept or Decline use of Google Analytics.

• If you Accept, analytics cookies will be enabled to track and improve site performance.
• If you Decline, only essential cookies necessary for the website's core functionality will be used.

Please note that clicking on the "Book a consultation" link will redirect you to Hubspot, where their cookies may apply, independent of your choice on our site. You can manage or delete cookies directly through your browser settings at any time. For more information about cookies and how to control them, visit www.allaboutcookies.org.

IV. Links

This section is currently being edited. Please check back soon.

V. Your Rights

To exercise your rights described below, please contact the responsible body mentioned above.

a) Right of Access
You can request information pursuant to Art. 15 GDPR about your data that we process.

b) Right to Rectification
If the information concerning you is no longer correct, you can request a rectification pursuant to Art. 16 GDPR. If your data is incomplete, you may request its completion.

c) Right to Erasure
You can request the erasure of your data pursuant to Art. 17 GDPR.

d) Right to Restriction of Processing
You have the right, pursuant to Art. 18 GDPR, to request a restriction on the processing of your data.

e) Right to Data Portability
In the event that the requirements of Art. 20(1) GDPR are met, you are entitled to have the data that we process automatically based on your consent or in fulfillment of a contract, handed over to you or to a third party.

f) Right to Lodge a Complaint with a Supervisory Authority
If you believe that the processing of your data violates applicable data protection law, you have the right under Art 77(1) GDPR to lodge a complaint with a data protection supervisory authority. This includes the data protection supervisory authority responsible for us as the data protection authority:

VI. Changes to This Privacy Policy

To ensure that this privacy policy is factually correct and up to date, we review it regularly.

Last update: 9th of January, 2025